Members must respond to the email and provide their complete address, which should be the same as the location of the plan or account manager.

On the other hand, it could drive customers to switch platforms and stream music with competitors who don’t require location verification. Spotify sends an email invite to confirm the address of members invited to a shared family plan. New changes will root out those taking advantage of the plan and force them to pay a much higher individual premium account for the price of $9.99. A: If you’re the manager of a Family or Duo plan, you can view and update the address you registered from your Spotify Account page here. With that many users banking in on a great discount it’s no wonder it’s affecting Spotify’s bottom line. It’s unrealistic for Spotify to require Family Plan users to all reside at the same address.Ī Billboard article from last year states that nearly half of all streaming users are apart of a family plan. Without confirming your address to Spotify by sending your GPS location via Google Maps, you could lose access to your account. Family Plan users who received this email can follow a link in which the company explains, “Spotify will only use your GPS data to verify your location and nothing else.” This change directly affects split home families, college students away at school or those who travel for work. To keep friend groups from posing as families, Spotify will begin asking Family Plan users to confirm their home address by sending Spotify their location.

Spotify family address